Shipping policy

Shipping Policy

Thank you for shopping with Sophie Sun!

We ship worldwide and want to ensure your order reaches you safely. Please review our shipping information below.

Shipping Rates & Delivery Times

We offer international shipping to all countries with the following options:

  • Standard International Delivery: €9.00 EUR
    Estimated delivery: 5 to 10 working days

  • Made-to-Order Items (Sacred Jewelry & Ritual Objects made & sent from Egypt): €20.00 EUR
    Estimated delivery: 7 to 12 working days
    Please note: These items are handcrafted upon order and require additional production time.

Processing Time

Orders are typically processed within 1-2 business days. Made-to-order items require 7-12 working days for production before shipping.

Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's journey.

Customs & Import Duties

For international orders, customs fees, duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates.

Shipping Address

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Questions?

If you have any questions about shipping or need assistance with your order, please contact us at contact@sophiesun.co. We're here to help!